Monday, January 23, 2012

Don't be the reason Twitter has a block button

I cannot imagine what life must be like for kids these days. If I think of the bullying that went on in my school days without Facebook and Twitter, I don't even want to imagine what it must be like now. But unfortunately, some people never grow up so the bullying continues into adulthood. I saw something like that happen to one of my followers yesterday and it got her to the point where she changed her profile picture to something that isn't her face and removed her full name from her profile.

Twitter is a great way to connect with people, but we need to always remember just that: You're not talking to an avatar. You're talking to a person.

Bullying is just one reason to unfollow and block someone. Below are my top 3 reasons to block someone and my top 10 reasons to unfollow/not follow someone.

Top 3 reasons to block someone:

  1. You are bullying someone (surprise, surprise). It doesn't matter who. If you bully someone, you're not a nice person and I want nothing to do with you.
  2. You  are threatening someone in any shape or form. I've seen a lot of threats thrown out there during the OWS high season. If you threaten people with things like 'we will find you', you're going to get blocked. And reported.
  3. You send me and a bunch of other random people a link to a 'giveaway' (and expect me to be stupid enough to click on it)

Top 10 reasons to unfollow/not follow someone:

  1. You have the word 'bitch' or a derivate of the word in your handle.
  2. You use profanity ALL the time. I am no angel when it comes to that, but I know how and when to express myself without using profanity. If you can't, you need to go back to school. Or get your mouth washed with soap.
  3. You tweet every single Foursquare, GetGlue, etc. check in. It's ok to tweet it when you have something to say about the place (like 'best brunch in town') but if I wanted to know where you are at all times, I would request to be friends with you on Foursquare.
  4. You are negative. All you do is whine and bitch about bad service, talk trash about other people, etc. Get over yourself.
  5. You tweet about your sex life. Really? If you have to tweet about it to get satisfaction, it's not that great.
  6. You tweet about what you're eating or cooking. Again, it's fine if it's 'this is the best XYZ I have ever had and here is where you can find it'. But who cares that you are cooking something with someone? No one.
  7. You constantly retweet others but don't produce any original content.
  8. You haven't tweeted in a month.
  9. You tweet about things I don't care about.
  10. Your bio or tweets state that you are a social media guru/ninja/expert. Maybe I'll follow you if you have 10K+ followers to substantiate a claim like that.

What did I miss? What are you twitter pet peeves that make you hit the unfollow/block button? Share your thoughts by commenting below.

Tuesday, January 3, 2012

Use Project Management to Stick to Your Resolutions

Why do so many people fail at sticking to their New Year's resolutions? The failure is generally a result of a) setting unrealistic goals and/or b) not creating a plan consisting of achievable smaller sub-goals. The latter I believe is what ultimately gets people to the point to just give up, even on realistic, attainable goals.

Resolutions are nothing but goals and those in turn are projects so they should be treated as such. If you are serious about making changes in your life, you need to create a project plan for each goal. I am not talking about a full-blown, elaborate project plan but it should have some of the basic components.

                                                         Problem Statement

Use the 5 'Ws' (Who, What, When, Where, Why) to define the problem you are looking to solve. Divide it into three components: vision (what happens when I solve the problem, or desired state), issue statement (describe the actual problem, or current state), method (how will you approach getting from the current state to the desired state). This seems logical for the stereotypical goals such as 'lose weight' or 'quit smoking' but what about goals such as 'learn French' or 'buy the car I've always wanted'? It is even more critical to define the problem statement for those kind of goals because if you cannot state what the problem is, then you are probably not passionate enough about it to consequently pursue it in the first place.

The problem statement for 'learn French' could be something along the lines of: "I want to be able to go to Paris and get around the city by myself, including hotel, cabs, restaurants, museums and other attractions (vision). I have no knowledge of the French language (issue statement). I will use tools such as Rosetta Stone or Live Mocha to get a basic understanding. Then I will seek out French speaking people in my area on Twitter to get some real life experience... etc. (method)."

The problem statement for 'buying the car I've always wanted' could be something like this: "I want to fulfill my childhood dream of owning a Ferrari to reward myself for the successes in my career (vision). I don't own a Ferrari and I have not done the research on what the financial impact of buying a Ferrari would be and what I would need to do to afford it (issue statement). I have $10,000 in savings that will serve as my down payment. I will research how much the minimum down payment will be and how much a monthly payment will be based on my credit score and other factors. I will make lifestyle changes (if necessary) to save up additional money for the down payment and to be able to afford the monthly down payment.... etc. (method)"

If you cannot clearly state what you are trying to do and why, then you probably don't really want to do it in the first place and should revisit the motivation behind the goal. Often we feel like we should pursue certain goals due to external pressures from family and friends, work or society, which is why they end up on the list. If magazines are the reason you want to lose weight, not your health or comfort, then you probably should reconsider that goal.

                                                               Define the Scope

In project management, scope defines what the deliverables are in terms of time, money, and quality and what the project objective is. It documents the common understanding of the project of all parties involved. Now you may ask yourself how this applies to a new year's resolution that has no other parties involved besides yourself: You are the project manager AND the customer. You need to keep yourself in check. Define your deliverables, what the cost is, how long it will take and what the quality you are looking to achieve. Then make yourself stick to it.

'Lose weight' is not a deliverable and does not include any measurements to determine if the goal has been achieved (i.e. the project has been completed), therefore we need to define it in a little more detail.

The scope for 'lose weight' could be something like this:

I will lose at least 15 lbs (quality) between 01/01/2012 and 06/01/2012 (time). I will join a gym i the week of 01/01/2012, share my weight loss goal with a trainer and ask them to develop a training plan for me to follow. I will also consult with a dietitian during that same week to create a food plan that I can stick to and that will enable me to reach my weight loss goal in the provided time frame (deliverables). The total estimated cost is $700 which includes a  gym membership for 6 months, consulting with the dietitian and purchasing healthier foods, etc. (cost)

In this scenario, the trainer and the dietitian also become your customer, as you feel accountable to them in reaching your mutually agreed upon milestones. Adding 'customers' like that to your project will be helpful since minds are capable of quite the trickery when you are solely relying on keeping yourself in check.

                                     
                                       Work Breakdown Structure and Milestones

You've set a basic timeline in the scope statement but you need milestones that break up the goal into smaller chunks. In order to figure out what those milestones are, you can create a simple work breakdown structure, or as I like to call it, sticky notes on a wall.
Start with the end goal on the top sticky note, then build a 'pyramid' downwards that contains all of the things that need to happen to fulfill your goal. The first row of sticky notes (or whatever tool you use) below the initial goal sticky note will be your sub goals, anything below that will be specific action items. In the example for 'lose weight' above, the sub goals (or milestones) would probably be set by your trainer and dietitian. But if you chose to not consult either one of them and for other goals, you would have to create them yourself.

Once you've determine all of your sub goals (or milestones) and action items you can plug them plug them into your predefined timeline, creating a work back schedule. A work back schedule means starting with the end date in mind and working your milestones in to fit the timeline you've set for yourself.

Examples:

'Learn French' sub goal 1: Rosetta Stone -> action items: complete level 1, level 2, level 3, etc.; sub goal 2: Meet French speakers -> action items: join French society in my area, follow French speakers on Twitter, etc. sub goal 3:.....

'Buy the car I've always wanted' sub goal 1: Determine cost -> action items: research car dealers and cost of new and pre-owned Ferraris: sub goal 2: Determine financing -> action items: sign up for Mint.com to understand the trends of my spending and determine where I can cut costs, talk to XYZ banks to find out the best financing options, etc., sub goal 3:....

                                                          Risk Mitigation Plan

No this is not overkill. It's common sense. With every goal we set for ourselves, we inherently know what the risks are to achieving it but we barely ever take the time to clearly outline what these risks are and how we can mitigate them. If we can prevent issues (once a risk occurs it becomes an issue) from occurring or have a plan in place for the case that they do occur it will be much easier to deal with them and to stay on track.

What are things that you know will be hard to do or stick with in regards to your goal? 
What things have occurred that have kept you from achieving this or other goals in the past? 
What issues have others had that you know who tried to achieve the same goal as you? 
Once you outline what the risks are, create action steps  you can take to prevent them from occurring in the first place and action steps you can take in case the risks turn into issues.

Let's stick with 'lose weight' for potential risk and mitigation examples:

Risk: Project at work will reach its peak in March and I will have to work longer hours which will cut into my work out time.

Mitigation Plan:

Preemptive action steps: Ask/plan for additional resources during that time to keep impact on my schedule to a minimum; plan to keep other after work activities to a minimum during that time; plan with spouse/partner for them to take on more household chores during that time; etc.;

Reactive action steps: Use lunch hour to work out at gym; bike to work; delegate work to others whenever possible to free up time; etc.;

                                                        Communication Plan

This again may seem like overkill, but ask yourself the following questions:

Do you need support from others to achieve your goal? 
When and how do they need to be involved? 
How will you communicate the need for their involvement and the level of support you need to them?

If you don't have clear answers to these questions you should put a little more thought into it and create a basic communication plan. Look at all the other components of your plan to determine whose support you will need. Create a basic matrix listing all of the people you need to communicate to and then answer the what, how and when question.

For the 'lose weight' example, there are already a few hypothetical people outlined above: the trainer, the dietitian, the spouse/partner, and the stakeholders and the project team at work.

Now you certainly don't want to communicate the same things to all of these parties. Your stakeholders for your project at work do not need to know anything about your goal. All they need to know is that you need more resources and you need to create a work related reason when you present to them.

Your spouse/partner will need to be communicated to in much more detail. You will have to get their buy in because you will need a lot of their support in sticking to your diet and work out schedule. You may even ask them to stick to the same diet so that you don't get tempted. Not the mention the potential additional chores they might have to take on if the risk relating to your work project becomes an issue.

How would you communicate this? 
How will you gain their buy in and 100% support? 
What concerns may they bring up? 
Are there any events in their life that you haven't considered that might collide with your plan? 
All things to consider.

                                                              End Note

All of these tools can be very elaborate and time-consuming to create so don't over think it. Keep it basic and simple. You don't want to create more work for yourself. Just put a couple of hours into the planning phase so that the execution phase can go much more smoothly.


Are there any other PM tools/strategies/principles you can think of that could help with sticking to resolutions without creating a ton of extra pre-work? Let me know in the comments.

Wednesday, December 7, 2011

In the Eye of the Beholder

We've all heard the sayings about beauty and art being in the eye of the beholder. While I find the first to be true and the latter very much debatable, I want to add gratitude to the list of things that are in the eye of the beholder. Not gratitude in and of itself, but the things that we are, or should be, grateful for.

Last week I was sick. I had some kind of virus that gave me a sore throat, made me cough and sneeze, and just made me feel icky and sleepy overall. I was annoyed that I had to use two PTO days because I was too exhausted to work from home on two of the four days I was home sick. I was even more annoyed that I was sick right before my best childhood friend who I hadn't seen in two years was flying in for the weekend to see me. I was annoyed because my dogs were only getting short walks and that I didn't have someone to walk them while I was sick. I was annoyed that none of my household chores and other deliverables were getting done.

While I was lying in bed moping about being sick, I got a phone call from my dermatologist. A few weeks ago, I had two of my many moles removed because they were growing and/or itching at times and just plainly looked abnormal to me. This wasn't the first time. I had a big mole on my back removed about a year ago. The reason I am talking about this is not to gross you out. I had forgotten (or intentionally suppressed) that I was expecting to hear back from the dermatologist on the results of the biopsy.

When the phone rang and I realized who and what it was, suddenly all my thoughts of being sick with a cold vanished. I prayed to God that the results were normal. I was flooded with fear at the thought of what would happen if the results were abnormal. Within 5 seconds I thought about all of the medical procedures I would have to go through, the possible cancer treatment, who would take care of my dogs, how would I pay for all of it, how would I tell my mom on the other side of the world…

"Ms. Kelly, both of your moles were normal, so no further treatment is necessary"

Sigh. Thank you God.

After that, I wasn't annoyed anymore. I praised the Lord for the good news and thanked Him for being so good to me. I thanked Him for not being permanently sick, for having a job that allows me to work from home, for having PTO time, for being able to see my best friend, for having my dogs to comfort me, for having people in my life who love me, for having a roof over my head, for having food….

'In the eye of the beholder' is a fancy expression for 'perspective'. When we put things into the right perspective, they don't look so bad anymore. What are things in your life that you need to put into the right perspective?

Thursday, November 24, 2011

Giving - #Thanksgiving Post Number 2

The 'giving' part in Thanksgiving is not just about giving thanks. It's about giving to other people, especially those who are less fortunate than yourself. It’s about sharing with those you love, but also about sharing with those you don't even know. God commands us to love our neighbors as we love ourselves, which includes all of the human race. Giving is one of the most impactful expression of love and should be exercised regularly.

I believe that it is also important to be thoughtful in your giving. Just like you spend time figuring out the best possible gift for your loved ones, based on their needs and wants, you should take the time to figure out what other people need.

This summer, I saw a homeless woman on the side of the road. I asked her if I could buy her dinner. She said that she wasn't actually very hungry because it was so hot. At first, I was a little stunned, and even a little offended I must admit. Then I realized that I was making a mistake. I asked her if there is anything that I could get for her instead of buying her dinner. She said she would really love popsicle. So I drove to the store and got her couple of popsicles as well as some Gatorade.

I learned my lesson. Now when I see a homeless person on the side of the road, I try to stop and ask them what they need first. Of course, I don't always have the time or the chance to stop to ask questions.  And money is probably always a good thing to give. But if I do have the time, I ask if they have an immediate need that I can help them out with while they are standing there on the side of the road.

This lesson can applied to everyone in your life. Don't just give them what is dispensable at the time. Ask questions and give what is needed.

Just like we all have different blood types, we all have different needs. If you are an A blood type, you cannot receive B type blood. It won't help you. Some people need money, others need your help with something, and again others may just need someone to talk to. The needs are as unique as the people we deal with. Don't try to take care of all of them with the blanket solution of money.

The exception to that I see is time. Time is like the O blood type. It can be given to anyone, regardless of their own blood type. Whether you are giving money, helping someone, listening to them or doing something else for them, you are giving your time. Time is the most valuable thing humans have, so when you give your time, you are truly showing someone that you care.

Proverbs 22:9
9 A generous man will himself be blessed, for he shares his food with the poor.

Thanks - #Thanksgiving Post Number 1

Sure, we can all point to injustices and bad breaks in our lives. It is easy to get hung up on those things. Occupy Wall Street wants you to focus on that and that only. But today (and really everyday), we need to focus on all the blessings in our lives. Reality is, if you live in the U.S. or the EU or any other 1st world country, there are a lot of things that every single one of us can and should be grateful for:

  • The ability to publish and read this and any blog post on the internet - can you say North Korea? And I am not just talking about freedom of speech. I am talking about access to the internet.

  • Running water - Turkmenistan gets one hour of running water a day. And compared to other countries, even that is a luxury.

  • I am allowed to drive (and more obviously) as a woman - although me in particular driving may not be something people are thankful for ;-).

  • Roads/infrastructure

  • Services: police, fire, medical

  • Access to food - even if you have to dumpster dive, beg for it, or eat at a shelter, it's there.

  • Basic education for everyone.

  • www.globalrichlist.com - type in your income here and be amazed at how rich you are compared to the rest of the world.

  • Finally, something that everyone in the world can and should be thankful for is God's love and grace.


I could add more to this list, but I am sure you get my point without more examples. Be thankful for what you have and you will receive more. God bless.

1 Thessalonians 5:18  in everything give thanks; for this is God’s will for you in Christ Jesus.

Colossians 3:15  And let the peace of Christ rule in your hearts, to which indeed you were called in one body; and be thankful.



Monday, November 21, 2011

People I Want to Meet

I want to meet:

@bonovox_ because it's Bono. And I love the Irish and Ireland.  And U2 is not just a band. It's a phenomena. Their music moves generations. I spent 6 years working at an Irish Pub in Germany and listened to U2 every day. Never got tired of it. I once saw them play on a roof top in Dublin and went to their concert in Seattle this past June. It was a spiritual experience. That's the only way I know how to describe it. When they played 'Mysterious Ways' I closed my eyes and it felt like being back in Prague 20 years ago when my cousin played that song for me for the first timehttp://www.youtube.com/watch?v=sZK5Jn3ZPUQ  My first U2 song. Meeting Bono would be like meeting Superman.

@billgates and @melindagates - because I knew his name before we even owned our first computer in Germany. The thought of trying to meet Bill Gates was the same as trying to meet the President of the United States. Never in a million years would I have ever thought back then that some day I would live in his "neighborhood" (i.e. WA). Bill and Melinda live a life of giving. When I win the lottery or create a billion $ start-up, I want to do the same. I want to spend my life helping others. They are living my dream. Maybe some day I will run into them at the grocery store or something and will be able to express my admiration in person.

@davidhasselhoff because when I was a child he was an important figure in pop culture in Germany and I hope he will sing at my wedding some day. "Looking for freedom" was a song that many in East Germany and in Soviet run countries could relate to. He symbolized the American Dream and freedom for many in Europe (which back then wasn't a curse word like it seems to be now… yes I am looking at you Occupy Wall Street). I went to his concert in Frankfurt when I was about 4 years old, I could "sing along" to all of his songs years before I even spoke English, and I watched Knight Rider and listen to Knight Rider audio tapes in German. I know this is totally weird to most Americans, but he will always be my childhood hero. 

@tferriss - Because he gets what life is all about. The 4 Hour Work Week isn't about being lazy, it's about living out loud and following your dreams and passions. If I could pick anyone to be my mentor, he would be at the top of my list. And maybe he could teach me how to tango, too.

@joelosteen because his smile is infectious and His blessings are written all over Joel's face. Some people say he is fake, some people say he is too positive or fluffy in his messages, and some say that it's all about him and his fame instead of bringing glory to the Lord. I don't agree with any of those statements. Even through the camera you can see that Joel's eyes are filled with faith, love and passion for people. It would be great to be able to say thank you to a man who has dedicated his life to reminding people that God loves us no matter what.

Now let's make this happen :-)


Monday, November 7, 2011

Daylight Wastings Time

I've lived with the time change all my life, but for some reason this year it really hit me that it is an antiquated tradition that serves no purpose. With turning the clocks back an hour, the sun rose in Seattle today at 7:02 a.m. and set at 4:43 p.m. If we hadn't switched, it would have been 8:02 a.m. for the sunrise and 5:43 p.m. for the sunset. Now which one of those saves more daylight in your opinion?

With the new time, I now get to drive to work while it's light, get to spend every 'light' minute of the day at the office, and if I leave a little early I get to drive home while it is still light outside.
With the old time, I would have driven to the office in the dark, spend most of the 'light' minutes of the day at the office, and if I left a little early I would have been able to at least go for a walk while it was still light out.

So how is this saving time again? It isn't. If you have to be at the office between 8-9 a.m. , you can't go for a run or a hike at 7 a.m., get back home, get ready for work, and then drive to work.  A kid doesn't have time to play outside before school.

Setting the clocks back an hour may have saved daylight when everyone was a farmer and needed light earlier in the mornings to milk the cows, feed the pigs, and collect eggs (or whatever farmers do). That way the children of the family could help out with the chores and then still make it to school on time. Nowadays, it could be dark until 4 p.m. and most people wouldn't care because everyone is working or in school. Who cares if it's light outside if you have to sit inside all day anyway? Everyone's leisure time is set for after work or after school. Setting back the clocks makes it nearly impossible to enjoy the outdoors during the winter months, except for the weekend.

Maybe people aren't only gaining weight during the holiday season because they are eating more than usual. Maybe one of the contributing factors is that people can't go outside after 4 p.m. anymore. Maybe suicide rates rise during the holidays because people haven't seen the sun in 2 months.  You don't have to be unstable to get depressed about being in darkness for 6 months because it is in fact depressing. No fresh air, no vitamin D.

I don't know why this custom has not yet been abolished. Everyone seems to just accept it because that is how it's always been. But Daylight Wastings Time does not work for this generation anymore.  If anything, clocks should be moved ahead during the winter months instead of set back. If you want to give people more daylight, it needs to be in the afternoon, not in the morning.  Now, who in Olympia do I need to talk to in order to get this on the ballots?